Over the past few weeks we have heard huge amounts of citizen unrest about how government has not been working. This is seen at the federal, state, and local levels. One of the big reasons is that, due to economic reasons, governments at all levels have been trying to balance their budgets.
The problem is that that they are trying the balancing act within the present system, rather than actually changing the system. The bureaucratic form of government is expensive! It uses the scarcity model in budgeting, and everyone tries to get the largest piece of the pie.
What the organization has to do if it wants to save money, is to actually change the system. I would suggest that the primary reason for the unrest is not the unrest against government, but the unrest against the bureaucratic system. The system is the problem, not the organization. People as smart enough to see the difference between Southwest Airlines and the others. They can see a well-functioning hotel to one that is run as a bureaucracy and gives poor customer service. That's where the unrest lies.
Those who are decision makers need to see the difference and have the guts to buck the system. The system must change, if the organization is to see any real change.
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Posted by: Dissertation | 02/26/2010 at 11:46 AM